We want you to be completely satisfied with your purchase. Here's everything you need to know about our refund policy.
We offer a 30-day return policy for all unused items in their original packaging. Items must be returned within 30 days of the delivery date to be eligible for a refund.
Email us at returns@showtime.com or call us at +1 (555) 123-4567 to initiate your return.
We'll provide you with a return authorization number and detailed instructions for packaging and shipping your item.
Package your item securely using the original packaging and ship it back to us using the provided return label.
Once we receive and inspect your return, we'll process your refund within 5-7 business days.
Refunds will be issued to the original payment method used for the purchase.
You may choose to receive store credit instead of a refund for future purchases.
The following items are not eligible for returns or refunds:
If you receive a damaged or defective item, please contact us immediately. We'll arrange for a replacement or full refund at no cost to you, including free return shipping.
Important: Please report damaged or defective items within 48 hours of delivery and include photos of the damage when contacting our support team.
5-7 business days after we receive your return
3-5 business days to appear on your statement
Immediate upon processing
Our customer service team is here to help with any questions about returns or refunds.